How much notice for a delivery?

As a general rule 3- 4 weeks, although it has been known to be as little as 10 days! However if you require a delivery during a busy period, i.e. half term, holidays etc you should consider booking that date as early as you can, even if you have not made your final furniture selection. We have furniture consignments over from the UK every month, so it depends how you might fit into these schedules. We distribute throughout France from our base near Brive, with our own vehicles.

What is the best way to proceed with ordering?

Ideally, once you have reached this stage, simply e mail your order along with the furniture codes, finishes required for pine and cover required or the sofas and of course delivery dates. We will then reply to confirm everthing by e mail and if anything needs clarification at this point we will get in touch. If you prefer to telephone to place the order, no problem but we will still confirm the order by e mail as it is always best you see it in writing, so everything is clear.

How much can I expect to pay for delivery?

Delivery starts from just £99 for any quantity of furniture depending on your location in France. Please ask for a quote for your area.

Do the prices quoted for the furniture include VAT?

Yes

How do we pay?

A 50% deposit is required, this is payable at least 21 days before agreed delivery date. The balance is payable on delivery to your property in France. We accept payment by Bank Transfer or UK cheque in £’s or Euros

How does the furniture arrive?

Everything is solid, no flat packs here. Everything is boxed for protection. Only items like beds and wardrobes that have to be assembled on site are in sections. All packaging is removed following installation.

What about actual delivery timing, how does that work?

The delivery date or “window”, will all be programmed when the order is placed. A week or so prior to deliver we will contact you to confirm everything is on schedule and give you a time for delivery! You will not have to wait around for the driver to turn up; time is valuable for us as well as yourselves.

I am not able to be present when you deliver, is that a problem?

No, we are happy to liaise with your local key holder to ensure a problem free delivery.

We like the pine furniture designs but just need to choose the right finish.

No problem, All the pine furniture is available in waxed, lacquered or painted finishes, these are shown on the website, but if you would like actual samples sent, please let us know.

We really like a sofa design but cannot decide on the covers?

Sofas are a very personal choice and are a real focal point of any living area. So we need to get this right for you. We will be only too pleased to send you swatch samples for any sofa design, we just need to know roughly what colour (s) you have in mind to narrow things down. It can take 2-3 weeks to go through this process, so please allow time when planning a delivery.

Can you move a few of our own item from the UK to France?

We have reliable contacts with the removal business who specialise in this type of small quantity removal work, as well as providing a safe drop off point in the UK. Simply provide details of what needs collecting, its collection and delivery points and we will be pleased to quote.

Do you need help unloading?

Almost all deliveries are one man, to keep delivery costs to a minimum. For heavier items there may be occasions when we may a need a hand to unload. Two man teams can be sent out if required but this will increase the cost of delivery enormously. Imagine 2 men all the way to the south of France for a 30 minute drop off. We do of course have trolleys, sack trucks etc to ease the amount of lifting required. Please also be aware of furniture dimensions if access could be difficult, particularly for bedroom furniture/mattresses and sofas. If you need to talk through this aspect of the delivery, we are only too pleased to discuss things. We have never been beaten in 10 years, where there is a will, there is a way.

Refund and Guarantee Policy

At Furniture for France we strive to ensure 100% customer satisfaction and are confident that you will be delighted with your furniture. If for any reason the furniture fails to satisfy we will replace the item or take it back and refund any payment in full. All the furniture is guaranteed for 2 years against any defects in manufacture or materials, allowing for normal wear and tear.

Product Specifications

We and our suppliers have a policy of continuous product development and reserve the right to amend the specifications of any goods or product as required.

Measurements

We will not accept any liability for any extra costs incurred by you as a result of incorrect or incomplete measurements or information supplied by yourselves. You need to take responsibility to carefully measure the space that the items ordered need to go. We do not take any responsibility for this. Be particularly carefull with large mattresses and stairs wells allowing plenty of head room.

Prices

All prices include VAT, where appropriate, at the prevailing rate. You can pay the deposit and balance payments by direct Bank transfer or Cheque in UK £ Sterling or Euros. The prices are all shown in £'s stering on this website

Delivery

Goods can be delivered 7 days a week. You are responsible for confirming there is a safe means of access from the public highway to the place of delivery.

Privacy

We may occasionally contact you with the latest products or offers by email. We will only ever email you from a furnitureforfrance.co.uk e mail address.